Greater Oregon HERC

Coordinator of Special Application Processing (on-campus position)

Requisition Number: 20122498
Type of Employment: Full-Time Regular
Number of Months:
Months Employed: May to April
Number of Hours per Day/Week: 40 per week
Daily Hours: 8am - 5pm

Summary Position
Full time position dedicated to application processing and maintaining applicant information with a concentration in special populations including, but not limited to Transfer and International. Coordinates the timely scanning and indexing of application materials and awaiting materials check. Manages all aspects of student employment for Special Application Processing.

Benefits of Working at Elon University

As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for employees.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at three years of service. After four years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.



Education Requirements
High school diploma or general education degree (GED) required

Bachelors degree preferred

Degree/Major:
Length of Experience: Preference for 1-3 years work experience in data entry, knowledge of Excel, Slate, and supervision of staff.
Supervisory Experience: No

Supervisory Experience Detail
Directly supervises 1-2 student staff members

Special Skills or Experience
Capacity to multitask and manage multiple projects and assignments, often with competing deadlines
Possess effective verbal, listening, and writing communication skills
Detail oriented with excellent follow up skills.
Knowledge of database management, records maintenance, and data entry skills.
Knowledge of MS Office Excel software
Ability to read and interpret documents such as high school or college transcripts, profiles, procedural manuals, safety rules
Ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required

Special Instructions to Applicants


Posting Date: 03/23/2023
Closing Date:
Open Until Filled: Yes

General Purpose of Position
The Coordinator of Special Populations is responsible for the application processing and maintaining applicant information with a concentration in all special undergraduate applicants to Elon including transfer, international, special, spring first year, re-admit, non-degree seeking, collegiate start, athletes, and Tuition Exchange. This position will communicate with applicants, external education institutions, and different campus partners to achieve successful processing of applications. This position directly supervises and participates in the training of student staff to process special population applications.

Essential Duties and Responsibilities
Undergraduate Application Processing

• Process student application information within special applications population and specified domestic territory, including but not limited to collecting materials, transcribing transcripts, attaching documents, cleaning up records from error reports, and adding notations to records as needed
• Coordinate timely completion of awaiting materials check which includes the additional task of adding contact information for student conduct forms and verifying English proficient test scores
• Serves as liaison to different campus partners including Director of Transfer and Special Admissions, International Admissions team, Collegiate Start Coordinator, Athletic Compliance team, and Tuition Exchange Admissions & Financial Aid Committee
• Ensure proper scanning and indexing of application materials
• Process assigned territories and update records using error reports
• Responds to inquiries and investigates/resolves problems related to application documents
• Supports applicants, parents, external education institutions, and internal admissions staff on the telephone and online

Student Management

• Recruit, hire and supervise 1-2 student staff members to support the application process from beginning to end
• Plan and facilitate orientation for student staff
• Establish expectations and standards of behavior for student employees
• Develop and update training manuals for student staff
• Plan and schedule training process for all aspects of the application processes and procedures
• Maintain record of student trainings and skills
• Assign daily tasks to student staff and monitor the completion of assignments
• Evaluate performance and provide feedback and coaching

Backup/Support

• Serve as backup for other records functions as needed
• Phone and desk coverage as needed at other desks in Admissions
• Weekend staff coverage for Admissions Welcome Center (quarterly)
• Supports admissions and university events

Education and Experience


Does this position require driving for the university? No

Additional Information


To apply, visit https://elon.peopleadmin.com/postings/9334

Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.

Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elons experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs 'Focused on Student Success.' Elons more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.







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About Elon University

Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elon’s experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs “Focused on Student Success.” Elon’s more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.

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