The PBM Technician provides technical support to licensed pharmacists within OHSU Pharmacy Benefit Management Services. Support includes but is not limited to troubleshooting pharmacy claims, responding to non-clinical inquiries, providing call center support, implementing formulary changes, and providing utilization management support.
Completion of high school degree
Oregon Registered Pharmacy Technician License
Certification from the national Pharmacy Technician Certification Board or National Healthcareer Association (Certification must be maintained)
1 year of pharmacy work experience or equivalent additional education
Excellent interpersonal skills
Must possess computer keyboarding skills
The PBM Technician must be able to work in a call center environment under stressful situations including but not limited to communicating with agitated callers
Ability to sit/stand at computer for up to 8 hrs per shift and carry up to 20 lbs.
Must be able to perform the essential functions of the position with or without accommodation
Strong knowledge of Microsoft applications including but not limited to Excel, Outlook, Word, and Visio
Two or more years of previous health plan or PBM experience
Two or more years of call center experience
One or more years of retail pharmacy experience
Knowledge of pharmacy claims processing
Knowledge of pharmacy/medical terminology
Knowledge of drug names
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or firstname.lastname@example.org.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm