The Certified Nursing Assistant (CNA) performs delegated clinical and administrative duties within the supervising physicians scope of practice consistent with the CNAs education, training, and demonstrated competency. This includes escorting patients to the treatment area, taking and recording vital signs, cleaning chairs and preparing private infusion rooms. In addition, the CNA assists in maintaining the practice environment in a clean, orderly condition. Functions as an integral member of the Department by contributing to new ideas for improving customer service and reducing costs. Provides high quality customer service to both external and internal customers that meet or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, flexible coverage of internal service needs and the continuous application of process improvement methods and skills for office services.
Patient Care: takes and records vital signs such as blood pressure, height, weight; provides patients with needs to make them comfortable such as blankets or drinks; assists nursing with tasks that fall within scope of responsibility; observes and reports changes in patient's conditions, assists with enrollment of patients with infusion pumps.
Facility Maintenance: stocks and orders supplies in designated areas; cleans chairs and rooms with disinfectant; takes inventory of supplies.
Miscellaneous: obtain blood from hospital lab when needed; performs tasks as needed and appropriate for CNA.
High School Diploma or GED.
No prior experience is required.
Oregon CNA license with CNA2 Certification at time of hire.
BLS at time of hire and must be issued by the American Heart Association (AHA) or Military Training Network branch of AHA (upload documentation with online application).
BLS must not expire during orientation or probation period, and must have the same expiration date (upload documentation with online application).
Working knowledge of medical terminology.
Strong relationship building skills with patients, care plans, providers, clinic staff, management, OHSU, and community partners.
Exceptional customer service skills both in person and on the telephone.
Exceptional interpersonal skills- able to resolve conflicts and problem solve between parties.
Demonstrates active listening skills and supportive, professional behavior.
Demonstrated evidence of strong written and verbal communication skills.
Ability to manage multiple priorities, prioritize workload, meet deadlines and meet urgent patient, physician and system needs.
Ability to work accurately and without constant supervision.
Must be able to perform the essential functions of the position with or without accommodation.
At least 6 months working as a CNA directly in a medical office/clinical setting.
At least 6 months experience working with an electronic medical record. EPIC preferred.
Previous experience in an Oncology setting.
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or firstname.lastname@example.org.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm