OHSU Primary Care (Family Medicine, General Medicine, General Pediatrics, and Women's Health) is developing a new Immediate Care Service Line that will partner with (5) of our current PCPCH primary care sites. A matrix management model, each Immediate Care site will share space and some staff with the Primary Care counterpart. The Service Line is designed to offer same day access to new and existing patients. Current number of patient served in these sites is about 80,000+ lives; sites include a rural health center, a federally qualified health center, and several community based sites across the Portland metropolitan area.
Operations Management: maintain open and positive working relationship with each site team; develop and maintain common scheduling templates across sites; develop and implement standard workflows; develop medical and support staff staffing plans in conjunction with medical director and implement; ensure proper accounting for faculty and staff costs; develop scorecards and report monthly; conducts regular Service Line team meetings and engages providers and staff in program development and improvement. Responsible to keep current on developing trends in same day/immediate care services in the market.
Equipment and Regulations: Responsible to anticipate the equipment needs of the local teams and to work to ensure that they have the tools needed to provide safe, high quality care.
Project Management/Process Improvement: develop and execute phased roll out plan for all provider sites, engaging with all related support services (lab, x-ray, Registration, Marketing, transportation, etc.); utilizing data, identifies process and outcome related problems; utilizes a PI approach to test and implement solutions. Works with departmental leadership on change management approaches.
Human Resources/Education: Responsible for developing Immediate Care Service Line orientation for both providers and staff; addresses and coordinates all training needs in collaboration with site supervisor/managers. Works with local leadership teams on evaluating performance, developing professional growth plans.
Bachelor's Degree in Health Care Administration, Business, or related field.
Minimum of (3) years experience in managing ambulatory practices, both clinical and business operations.
Experience in Primary Care and/or high volume practices.
Experience in matrix management is a plus.
Experience in budgeting, payroll, purchasing, and qualitative/quantitative analysis.
Experience in project management, lean six sigma, or process improvement
Must be able to perform the essential functions of the position with or without accommodation
Master's degree in Health Care Administration, Business, or related field preferred.
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or firstname.lastname@example.org.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm