Minimum Education: HSD/GED required AA o AHIMA certification required BA/BS, or higher, strongly preferred
Minimum Experience/Knowledge: 2 years of experience in the medical field, including medical records and transplant. A Bachelorâs degree in a health-related field may substitute for years of work experience Content knowledge of medical terminology and transplant process preferred. Ability to become proficient in EMR and various IT systems required. Demonstrated ability to problem-solve and provide effective resolution. Bilingual strongly preferred; if bilingual certified department translator strongly preferred.
Required License/Certification: Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. The data management coordinator fulfills a variety of roles to provide continuity of care for patients. The data management coordinator is an essential component of the transplant team and works in conjunction with clinical, financial and scheduling colleagues to assure patient records are requested, obtained and placed into the EMR in a timely and efficient manner for review and documentation. Duties include: oversight of patient medical records, creating patient education packets, responding to urgent records requests, setting up the patient education class and validating patient consents. S/he provides stellar customer service when interfacing with patients in person and over the phone, alerting clinicians when patient testing is uploaded, escalating urgent issues, and engaging outside facilities for patient medical records. The data management coordinator is also expected to problem-solve in real time and provide appropriate direction and support to patients and staff in regards to medical records. The data management coordinator will participate in team meetings and discussions related to complex cases and also advance operational throughput and process improvement to benefit patient care and record retrieval. S/he should possess analytic skills and be able to evaluate/analyze information, patient charts and physician notes to effectively obtain and upload patient records and convey/communicate information as needed to others. S/he should have excellent verbal and written skills and an ability to easily learn hospital and transplant IT systems as they relate to record retrieval. The data management coordinator acts as the liaison between clinical, scheduling and quality teams to assure patient records are being effectively obtained and placed in the EMR to the correct location which is compliant with transplant/hospital standards and legal requirements. Bilingual fluency is strongly preferred.
USC’s Viterbi School of Engineering has been one of the economic engines in Southern California and a vital hub in the California economy. The technical innovations and ideas generated by the Viterbi faculty and research community have resulted in countless innovations, many becoming the foundations for new companies, products and services. The thousands of students graduating each year bring new ideas and vitality to companies in California and beyond. With an annual research budget exceeding $205M each year, more than 46 research centers and institutes, more than 180 faculty members, 7,800 students and over 60,000 impassioned alumni world-wide, the Viterbi School is addressing some of the world’s great challenges.