Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
Department: Financial Aid
Salary/Rate: $3,163/mo @ 1.0 FTE
The Enrollment Services Center provides integrated academic support services to students at Southern Oregon University. The department strives to meet students' expectations for convenience and for efficient and effective enrollment services. The Enrollment Services Financial Aid IT Specialist provides administrative support, training and recommendations for the technological needs for the financial aid systems within the Enrollment Services Center. The Specialist possesses extensive knowledge of the systems, and (1) provides support and service to staff to ensure problem resolution, system/data access, and optimal system performance; (2) ensures that data sources are accurate and accessible to staff; (3) provides training and documentation to staff that maximize their ability to utilize system capabilities, features, and other resources; and (4) runs and monitors many of the production processes and reports. The FA IT Specialist plays an integral role in the recruitment and retention of students at SOU by ensuring appropriate technology is available within the center and the technology/information is usable, streamlined and accurate. In addition, this position will be a part of the financial aid processing environment. As an integral position in an evolving organizational unit, job responsibilities will continue to change as we gain experience with this new model. This position requires the ability to successfully interact with a diverse population.
Minimum Classification Qualifications:
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Knowledge of information technology systems and/or applications, including campus-wide systems (Banner,), networks, ACCESS procedures and/or databases – One year experience working with federal financial aid – experience with Cognos used for student records reporting – Knowledge of university resources, procedures and deadlines, or Equivalent – Ability to prioritize work, multi-task, handle interruptions in a courteous manner – Ability to exercise sound judgment and to move quickly among various functions and responsibilities
All Listed Duties:
1. Technical Expert and Administrator for the following complex Financial Aid systems and all of the interfaces: –BANNER – Financial Aid software (all versions) —client for FA staff, —web for view only to limited SOU staff, —-web for student us to view and accept student aid –– Data Warehouse (Financial Aid warehouse for awarding all Admissions leveraging scholarships), to also include the processing of Federal and State aid. 2. Supporting data integrity of all financial aid processes: disbursements, reconciliations, updates to federal systems, Banner, etc. Resolve non-routine problems that arise. 3. Support Financial Aid software applications as a functional expert; act as liaison and interface between faculty, staff, and internal ES staff 4. Provide training and communication materials to end-users to maximize their ability to utilize the Financial Aid systems (BANNER, SOSA, U.S. Department of Education systems, OSAC system – the state grant system) 5. Work with others to implement new technology projects as they arise. 6. Continually review processes used in Financial Aid and identify ways to streamline / automate; recommend and implement those revised processes 7. Serve as a technical resource for department providing data as requested from management, departmental users, university staff, OUS and national surveys, and outside consultants and vendors
1. Run and monitor various production processes (disbursements, ISIR loads, batch processing, Running of Daily, Weekly, Monthly reports.) 2.Annual Set up and implementation of BANNER new aid year- under the supervision of the AD of Financial aid Processes and Systems, create and rollover all data in preparation of the BANNER aid year rollover. 3. Other duties as assigned
Special Instructions to Applicants:
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
Under the provisions of the Fair Labor Standards Act (FLSA): -Position classifications defined as “non exempt” *are *subject to overtime
The person holding this position is considered a
Internal Number: 8119
About Southern Oregon University
SOU provides career-focused, comprehensive educational experiences to over 6,200 students. Along with an emphasis on student success and intellectual growth, SOU is committed to diversity, inclusion and sustainability. Theoretical and experiential learning programs provide quality, innovative experiences for students. At SOU, students build strong community connections through internships, mentorships, field studies, capstone projects, volunteer opportunities and civic engagement.