Research - Laboratory/Non-Laboratory, Staff/Administrative
SUMMARY: The Institutional Research Analyst is a full-time position in the Office of Institutional Effectiveness (IE). Reporting to the Director of Institutional Research, the Analyst serves as a key member of the IE team and assists with data collection, validation and analysis of complex data and reporting to both internal and external audiences. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay or compensatory time off for additional hours worked.
Essential Duties and Responsibilities include the following:
Responds to requests for information about the university and prepares reporting for internal decision making.
Prepares data for annual and longitudinal profile reports on the university and identifies opportunities for campus improvements.
Designs visual presentations of information in a compelling, user-friendly format.
Assists with preparation of institutional research reports (e.g. IPEDS, Common Data Set, external surveys).
Provides assistance to the SACSCOC liaison on the preparation, review and submission of reaffirmation reports.
Coordinates, administers, and analyzes campus-wide surveys including the National Survey of Student Engagement and the Student Satisfaction Inventory and reports to key stakeholders.
Coordinate and administer end of term course evaluations.
Other duties and special projects may be assigned to meet department and University needs.
Experience, Knowledge and Skills Required:
A minimum of three years’ experience with data collection, analysis, and reporting.
Demonstrated aptitude for data analysis and detailed reporting including the use of descriptive and inferential statistics.
Detail-oriented, able to meet deadlines and manage multiple projects simultaneously.
Excellent interpersonal, written, and verbal skills.
Ability to effectively prioritize multiple competing tasks and demands.
Willingness to take initiative and work proactively.
Willing and able to work with minimal supervision while contributing positively to a cooperative, high-functioning team.
Demonstrated ability to maintain strict confidentiality of privileged information and perform duties that require tact, independent judgment, diplomacy, and discretion.
Proficiency with standard office software packages, e.g. MS Word, Excel, PowerPoint.
Skilled with SPSS, Tableau, SQL, Microsoft Access or similar products is preferred, as is familiarity with Jenzabar.
Ability to extract data from disparate sources to answer complex inquiries
Sustained attention to detail with an understanding of the larger significance of research practices.
Interest and dedication to remain current in developments in the fields of institutional research and program evaluation.
Bachelor's degree in area related to education, psychology, business, statistics, social sciences, and other fields that emphasize research or equivalent combination of education and experience.
Physical Requirements (with or without reasonable accommodation)
Visual Abilities: Read reports, create presentations and use a computer system – 75-100% of the time
Hearing: Hear well enough to communicate with co?workers, vendors and students – 75-100% of the time.
Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems – 75-100% of the time.
Mobility: Open files and operate office machines; move between departments and attend meetings across campus – 75-100% of the time.
Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly – 75-100% of the time.
Lifting, Pulling, Pushing: Exert up to 30 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects – 50-75% of the time.
Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75-100% of the time.
Work in office environment, primarily involving contact with faculty and staff.
Work has deadlines, multiple interruptions, high volume and may be stressful at times.
The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended to describe the general nature of this position.
Nestled in a historic tree-filled neighborhood just minutes from Uptown Charlotte, Queens has provided students with transformational experiences for more than 160 years.
A private, co-ed, masters-level university, Queens serves undergrad and graduate students in academic programs across the liberal arts and sciences as well as the professional fields of business, communication, nursing, health and education. All degree programs are grounded in a liberal arts core to help students hone their critical thinking, problem solving and communication skills.
With a 10:1 student-faculty ratio, the university is known for its student-centered mentality, welcoming southern hospitality and talented and caring faculty. Queens fosters student success through an intimate learning environment and excellence in teaching.
In keeping with its Presbyterian heritage, responsibility and service to society are critical components of Queens' culture, as expressed in its motto "Not to be served, but to serve."
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